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The office Christmas party etiquette
Got the office Christmas party coming up? Before you down tools and head off for some well-deserved fizz, read our top 5 tips for surviving the night with your dignity intact. 1) Don’t get drunk and tell colleagues what you really think of them Trust us, this won’t end well. You don’t need to […]
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10 ways volunteering can help your career
Volunteering offers that feel-good factor we all love, knowing that you’ve contributed to a worthwhile cause. All sorts of people volunteer for a whole range of reasons, but those who do tend to find it extremely rewarding, sometimes challenging but very varied. Taking on a voluntary role allows you to explore career options, meet […]
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How to make it as a Finance Manager
If you’ve a head for figures and can spin more plates than an Italian waiter after three espressos, a career in accountancy could be for you. The accountancy sector is fast moving and vibrant, particularly now as it adapts to superfast changes in technology. But it’s the role of finance manager that always tops […]
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Things you should never say in Customer Service
Customer service can make or break relationships but very often agents are told only what they should say – not what they shouldn’t. Don’t worry, we’re here to keep you right. So, never, ever say: “Sorry, it’s the company policy.” You represent the company, therefore you are the company and so you’re basically apologising for […]
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The top ten perks of working in IT
Who needs Santa when UK’s technology and computing industry is getting gift-wrapped 2018? And it’s professionals with software and development skills who will be in demand. For those considering a career in technology or IT, here are our top ten perks. 1. Change Whether you’re a developer, in a management position or on a […]
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It’s never too late to change careers
How late is too late to switch careers? Well, if you have your heart set on making it as a footballing superstar or prima ballerina, chances are if you haven’t hit the big time by your 21st, it’s not going to happen. Even outside the realm of fantasy jobs, some professions such as veterinary medicine […]
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Five Steps to Increasing Productivity
We’ve all been there. It’s the end of a busy week and we look back only to find that ‘to do’ list is not quite done; in fact, a lot of big boxes are unticked. When you and your management team have worked so hard, how can it be you’ve missed goals? Well, it […]
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Get ready to rumble!
Did you know shops make half their annual profits in the run-up to Christmas? Well, it’s true and right now activity is becoming frenzied. Yes, it’s a war out there, people. So if you want to land a job as a sales assistant or move up the career ladder to store manager, it pays to […]
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Job focus: the personal injury claims adviser
If you have the grace of a gazelle on ice or the agility of a giraffe on a bouncy castle, you’ll understand that accidents happen. The embarrassment of landing face first in a flowerbed can be forgotten . . . eventually. And even the bashes or breaks will heal along with a bruised ego. But […]
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Five of the top interview questions
No matter in which sector you choose to build your customer service career, there are certain questions you’re bound to be asked at your interview. But after the warm-up quizzing about the rain, your bus journey and where, oh where, did you buy those shoes, we move to the big five. These are the questions […]