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Service starts from the top
You know customer service is being taken seriously when your query is answered by the chief executive of the company. That’s what happened when singer Sheryl Crow asked if anyone could help start her Tesla. She tweeted: “Help! Who knows what to do when your @Tesla screen goes black and the reset doesn’t work? Return […]
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Work fashion catwalk or tightrope
You could almost feel the starch crinkle shirt collars when 150-year-old Wall Street company Goldman Sachs asked employees what they’d like to wear to work. And there may have been the sound of top buttons popping when, in homage to Facebook boss Mark Zuckerberg, hoodie and sneakers won the Twitter poll. After all, such informality […]
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Learn how to control your body language
Our bodies involuntarily reveal a lot about how we feel, especially at a job interview. From the moment we walk through the door, rightly or wrongly, we’re being sized up. So, if you’re hoping to land one of the top roles on [site_name], what can you do to make sure you’re giving out all the […]
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Five ways to create employee happiness
What makes you truly happy at work? If the answer is the mid-morning roll and bacon, it’s time for some serious reassessment of where your career is heading. Staff happiness has a huge impact on productivity, motivation levels and engagement but keeping employees sweet isn’t always high up the priority list for some bosses. The […]
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Put everyone in the picture
With some notable exceptions, most bosses recognise the wisdom in finding out how they’re doing as the big cheese. Are you the traditional Cheddar, employees understand and appreciate, or the exotic Limburger no-one will go near with a 10 foot cocktail stick? Well, you’ll never know unless you ask. If you haven’t done this before, […]
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Sharing is caring for your career
Whatever role you’re aiming for on [site_name], getting that top job requires a cool combination of hard and soft skills. From old school word processing and minute taking to advanced software knowledge and digital databases, on-the-job technical learning never stops. When it comes to soft skills, too, the learning curve is as endless as the […]
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Tech talk and teamwork
Our favourite words of IT wisdom? “Never let a computer know you’re in a hurry.” Microsoft maestro Bill Gates has a slightly different take on it: “Information technology and business are becoming inextricably interwoven: I don’t think anybody can talk meaningfully about one without talking about the other.” On that we agree: today, technology is […]
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Bring your personality to work
We spend so much time working out how to fit in we sometimes forget we were born to stand out. It’s all too easy to become one of the crowd. Never more so than when you’re sharp suited and booted for a buttoned-down day in your job. After all, when you’ve been hired for your professional […]
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Top ten work bad habits
In a lifetime, where it’s estimated you’ll spend a total of 12 years at work, with 15 months of that over and above your contracted hours, there’s bound to be one or two things that send you over the edge when it comes to co-workers. Check out our list of the top ten bad habits […]
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What to do if you lose your job
Losing your job through being made redundant or being fired can be one of life’s most stressful experiences. Luckily, [site_name] is here to help with our guide to your next steps: Don’t burn your bridges Although it can be tempting to tell everyone exactly what you think of them, especially if you’ve been fired […]