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Upsell your personal brand
Did you know one of the most effective ways to land a top gig is to upsell your personal brand? Well, the people who might hire you certainly do. So, if you’ve not thought about brand awareness before, let’s start now. Whether you want to move into a senior management post or try out in […]
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Join the retail revolution
In the retail world, not all innovation happens online. The most successful ‘bricks and mortar’ stores are continually evolving . . . and introducing revolutionary ways to improve their customers’ experience. These are not the fads and one-off marketing promotions that once brought shoppers through the doors out of sheer curiosity: think free fondue samples […]
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Hire a winner every time
MasterChef, I’m A Celebrity and the Great British Bake Off, are vastly different entities but they all have a common theme, when it comes to a winner there can be only one! So, too, with your recruitment strategy. Thanks to the sharp focus and wide reach of [site_name], your business can tap into a wealth […]
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How to deal with stress when working in Hospitality
Vibrant, fast-paced, diverse, inclusive . . . just some of the qualities that make hospitality an incredibly rewarding industry to work in. There are, however, potential drawbacks to such a highly pressurised environment. According to research, more than 80% of hospitality workers report feeling stressed at work at some point yet more than half prefer […]
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‘The customer is always right’: Mantra or Myth?
The saying goes that the customer is always right, but this surely can’t always be true. Let’s take a closer look at the rights and wrongs of customer service in retail. Firstly, this adage, as coined by the original retail impresario Harry Selfridge, is based on the assumption every complaint be treated seriously. And few could argue […]
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How to have a five-star Hospitality career
London is the five-star hotel capital of the world, with no less than 19 establishments meeting the criteria when it comes to stellar Hospitality. That’s according to the 2020 Star Rating Awards just published by Forbes Travel Guides. So just what does it take to secure a top job in the top billing of Hospitality? And […]
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Job board Vs Recruitment Agency
You want to attract the best talent to your business but suddenly find yourself facing a tough choice. Should you use a job board or employ a recruitment agency? On the one hand, thanks to our digital age, traditional job boards have evolved into interactive online portals, such as [site_name]. This enables businesses to easily […]
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Meet the Hospitality Experts: Maurice Whelan and Steve Reid
To be greeted by Maurice Whelan and Steve Reid is to experience a blend of enthusiasm, attentiveness and good old-fashioned hospitality. It’s perhaps no surprise their guesthouse – Carradales in Argyll – is winning so many industry plaudits, including being made finalists in the Prestige Hotel Awards and The Scottish Rural Awards. Could it be […]
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How well do you know your employees?
In the reality TV show Undercover Boss, a company CEO, badly disguised as a new employee, works incognito alongside their experienced staff. It’s not long before mishaps, bust-ups, meltdowns and way-too-personal revelations occur. It all ends in the ‘big reveal’ when the CEO removes their false nose and glasses and rewards or punishes heroes and […]
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Fall back in love with your career
Valentine’s Day. The most romantic date of the year. Even if you’re single this year, true love could be in the air. All you need do is relight your fire and fan the flames of your career. Yes, it’s time to fall back in love with your job. Like any long-term relationship, keeping this spark […]